Installing FG 2007 from FG 2005

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Installing FG 2007 from FG 2005

Postby titansurvey » Thu Mar 26, 2009 8:34 am

I'm installing the FG2007 on our Tracker. I'm trying to uninstall FG2005.

I tried first following the Remove FieldGenius Using Control Panel instructions.
I received the following error message:
"The program has not been removed because the following files are currently in use or read-only. Please close all programs (using the Task Manager tab in System Settings, if necessary) and run Remove Programs again."
The part of the file name I can see is "\Windows\MicroSurvey FieldGenius.Unload"

I can't find the "Task Manager tab in System Settings". I went to Start > Settings> Control Panel > System, but there is no Task Manager tab there. I can't find a file similar to "\Windows\MicroSurvey FieldGenius.Unload" on the Tracker so I can't check its read-only attribute.

????
titansurvey
 
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Uninstalling FG

Postby jmahun » Thu Mar 26, 2009 8:55 am

I ran into the same problem. The procedure is explained in the Helpdesk area. Go to http://microsurvey.com/helpdesk/index.p ... parentid=0 to get to the answer.
jmahun
 
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