Tracker stuck on loader

Discussion of FieldGenius related issues and questions.

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Tracker stuck on loader

Postby DZim » Thu Oct 01, 2009 9:37 am

I had to pop the battery out of my Tracker today and now it won't get past the loader screen. Thoughts on how to get around this?
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DZim
 
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Postby Brian Sloman » Fri Oct 02, 2009 5:49 pm

Hi,
Sometimes charging the battery up some can help if it's just a very low charge, but usually this means the Tracker will need to go in for servicing. You may also want to try popping 6 AA batteries in if you've got some kicking around. If these don't help, please submit a technical support ticket about this issue into our Helpdesk at www.microsurvey.com/helpdesk
Brian Sloman
Development Manager
MicroSurvey Software Inc.
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Brian Sloman
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