The License File is not compatible with this build.

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Stewart, Weir
Posts: 3
Joined: Mon Sep 18, 2006 10:04 am
Location: Sherwood Park, Alberta

The License File is not compatible with this build.

Post by Stewart, Weir » Mon Sep 18, 2006 10:15 am

One of my users' installed MSCAD 2005 Premium as a demo. The demo expired. However, now I would like to license him as a Standard license. So far I've tried using Add/Remove programs and selected modify, complete uninstall and re-install with a reboot, and finally a 2nd unistall but i also cleaned out the registeries and then re-installed. When I launch the application the following error message appears: "The license file is not compatible with this build of MicroSurvey. The license file is for Premium and the Build is for Standard". I would like to align the license and build as Standard. I'm hoping someone could provide a fix.

Thanks

Glen Cameron
Posts: 1395
Joined: Fri Nov 08, 2002 12:18 pm
Location: Corbeil, Ontario, Canada
Contact:

Post by Glen Cameron » Mon Sep 18, 2006 10:22 am

You will need to call our head office (1-800-668-3312) so they can go through the steps with you.
Basically, you will need to reset the program to a demo mode as the currently installed Standard version - then you can get a password to unlock the program permanently.

Cheers,
Glen W. Cameron, C.E.T.
City of North Bay, Ontario

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