re-load or re-install

[dale elsen]

I have the 2002 edition;would like to use the cd disc to re-load(re-install?,not sure of distinction) to see if that action would cause the data collector upload-download to start working again. Do I need a special key code to do this or just use the old keycode?Thank you!

[Glen Cameron]

You can reinstall MSCAD 2002 using the Repair option, if you wish, but there will likely be no change in the program. If the program is not working then it is probably a setting of some sort that is not correct or a hardware issue.

You should actually uninstall the program, erase the MSCAD2002 folder, then reinstall the program, if you suspect that the install has become corrupt at all.

If you do this, make sure you have any customized files backed up first.

You will need to re-enter the CD CAD Key number that came with the CD but you will not need to re-enter the password again.

Cheers,