Zeiss

Discussion of FieldGenius related issues and questions.

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Zeiss

Postby Thomas Battey » Mon Nov 08, 2004 9:46 am

I want to confirm that the Zeiss S20 Robotic instrument is supported by Field Genius and find out if there are any issues specific to this instrument.
Thanks
Thomas Battey
 
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Joined: Mon Nov 08, 2004 9:45 am
Location: Puyallup, Washington

Zeiss

Postby Glen Cameron » Mon Nov 08, 2004 12:20 pm

The 2 Zeiss options that we have in the FG2004 program are:
ELTA (New Style)
ELTA (Old Style)

We have not built a Robotic Driver for the Zeiss as yet.

Cheers,
Glen W. Cameron, C.E.T.
City of North Bay, Ontario
Glen Cameron
 
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Postby Bill Tellier » Wed Feb 02, 2005 3:49 pm

Sadly I have used the FG from it's inception and the program used to have a driver for the Zeiss S20. Although the robotic functions at the pole were not up to par at least we could use the program hooked up directly just like any total station..So I'm stuck back in the old FG XG version which was the last one which supported the Zeiss S10/S20 robotic instrument. I have offered to send MicroSurvey a Zeiss instrument so they can build a new driver for the current version, but have never heard back from them.

Bill Tellier
Bill Tellier
 
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Joined: Tue Nov 12, 2002 3:04 pm
Location: Upper Marlboro, MD., USA

Zeiss

Postby Glen Cameron » Wed Feb 02, 2005 7:04 pm

Hi Bill,

We do appreciate your generous offer to send your instrument to us so we can look at what is required to get it running again in the current version of FieldGenius.

I do believe that Jason was in touch with you, via email, and explained why we can't do it at this point in time.

Unfortunately we can't simply take the old driver from FG XG and simply add it to the new program. FG2004/2005 was completely re-written and the formats and internal coding is completely different in the way it now works. It would take a fair bit of time to recode and rewrite the driver, with lots of testing as well.

We are not a huge company and with the number of clients and potential clients that we have running Zeiss equipment being very low, compared to other popular brands such as Sokkia, Leica, Trimble, Topcon, etc., we do have to put the efforts of the programmers to use in such a way that is most economical so we satisfy the most customers at one time, as the first priority.

Now saying this, we do not wish to offend or put off any customers, but the old adage of "The squeaky wheel gets the oil" still holds water in most areas of life, and we are no different. We have a very long list of things that customers would like to see us add to, or improve in, the program. The development team has the daunting task to try and prioritize each and every one, on an on going basis. To try and keep everyone as happy as we can, but also ensure the product continues to move forward, supporting all the new instruments, but maintain as many of the older ones as we can.

Sometimes it is just not feasible to spend time in an area of concern that will benefit a handful of clients, when the time is better spent looking after a different issue that affects a significantly larger number of customers. It does not mean that the handful of customers will be forgotten, it does mean that the priority may be a little lower, so the scheduling of the programmers time may take a while longer to get to.

We can't put a time frame to this particular issue right now but as the programmers tasks are completed, the priority of other tasks are re-evaluated, and when the time is right, this issue will be addressed.

Have no fear - you have not been forgotten!

Cheers,
Glen W. Cameron, C.E.T.
City of North Bay, Ontario
Glen Cameron
 
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Postby Bill Tellier » Thu Feb 03, 2005 8:13 am

Hi Glen,

Thanks for the reply/explanation, and yes Jason did reply about the Zeiss driver but that has been a while and we have not heard anything back about re-building the Zeiss driver. I understand priorities and greater needs, etc. as we are a small company also, but in that regard we service all of our clients large and small the same whatever they need. As you guys know we have used this software for over 10 years, the prior being MapVision Systems and still continue to use the older DOS version as well as the XG version so when you say "Have no fear - you have not been forgotten!" hopefully you will respond and not let too much time go by before you can re-write the Zeiss driver!

Still Hanging In There Waiting!!

Bill Tellier
Bill Tellier
 
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Joined: Tue Nov 12, 2002 3:04 pm
Location: Upper Marlboro, MD., USA


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