I'm installing the FG2006 ugrade on our Trackers. I'm trying to uninstall FG2005 as per page 8 of "Installation Instructions for the Tracker" but have run into a snag.
I tried first following the Remove FieldGenius Using Control Panel instructions.
After completing step 4, I received the following error message:
"The program has not been removed because the following files are currently in use or read-only. Please close all programs (using the Task Manager tab in System Settings, if necessary) and run Remove Programs again."
The part of the file name I can see is "\Windows\MicroSurvey FieldGenius.Unload" (it may be longer but extends beyond the window).
I can't find the "Task Manager tab in System Settings". I went to Start > Settings> Control Panel > System, but there is no Task Manager tab there. I can't find a file similar to "\Windows\MicroSurvey FieldGenius.Unload" on the Tracker so I can't check its read-only attribute.
Then I tried following the Remove FieldGenius Using ActiveSync instructions.
I was able to establish a Guest connection and de-selected FieldGenius from the list. Everything appeared to go well, except FieldGenius 2005 is still installed on the Tracker.
I've tried a warm reboot on the Tracker, but am still unable to uninstall FG2005.
I have 13 Trackers to update - there's got to be a simpler way to do it.