MicroSurvey Software Inc.

by **cbunker** » Wed May 21, 2008 5:07 am

I've replaced my home PC (was XP Pro SP2) with a new one running XP Home SP2 recently, and installed MSCAD 2005 on it so that I've be able to check out my work licence from time to time and do some work at home.

However, when I try to run MSCAD, all I get is an error message that pops up saying "Access is denied" - I click OK, the message box goes away, and MSCAD does not start. I've removed and reinstalled MSCAD several times, in several ways - the last was with my firewall and antivirus completely unloaded. All installations have been using my userid, which is an administrator of my PC. This happens with both SP1.2 (the version on the CD we have) of MSCAD 2005, and with SP1.3 applied.

I do note that, for some reason, C:\Program Files\Microsurvey is showing as being read-only - I don't know why this is, but the same thing appears here at work, and MSCAD works fine for me here.

Any thoughts? Is it XP Home vs XP Pro?

Thanks,
Chris

by **rwhatman** » Fri May 23, 2008 4:12 am

I have both versions running both MScad2005 with no problem.

I had a crash at work , short story got a new computer.

Had install MScad 2005 and could not get it to work from disk after
applying patches.

Down loaded full version of Mscad2005 from Microsurvey and had no problems running in XP Pro.

Try a full download into your home computer should work.

If not go to Support Desk for help. They can walk you though it.

by **cbunker** » Fri May 23, 2008 4:17 am

Thanks, I'll give that a shot tonight.

Chirs

by **cbunker** » Mon May 26, 2008 4:08 am

No luck with the downloaded version either. I tried this same version on an older PC I have at home - no problems installing and running in demo mode there. Any other thoughts?

Chris

by **rwhatman** » Tue May 27, 2008 4:05 am

by **cbunker** » Tue May 27, 2008 4:32 am

by **Glen Cameron** » Tue May 27, 2008 5:40 am

by **cbunker** » Thu May 29, 2008 5:07 am

by **cbunker** » Thu Jun 12, 2008 4:50 pm

OK, I finally got it to work - I thought I had fully disabled my antivirus and firewall (both from Comodo) before installing, and even afterwards when I tried to run MSCAD, but perhaps not. When I told my firewall explicitly that it was OK to run MSCAD (and any associated files), it finally worked. Thanks for the suggestions.

This now brings me to my next problem - getting the transfer.lic to work - see my next post!

Chris

MicroSurvey Software Inc.

MSCAD 2005 fresh install - "access denied"

MSCAD 2005 fresh install - "access denied"

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