I'm installing the FG2007 on our Tracker. I'm trying to uninstall FG2005.
I tried first following the Remove FieldGenius Using Control Panel instructions.
I received the following error message:
"The program has not been removed because the following files are currently in use or read-only. Please close all programs (using the Task Manager tab in System Settings, if necessary) and run Remove Programs again."
The part of the file name I can see is "\Windows\MicroSurvey FieldGenius.Unload"
I can't find the "Task Manager tab in System Settings". I went to Start > Settings> Control Panel > System, but there is no Task Manager tab there. I can't find a file similar to "\Windows\MicroSurvey FieldGenius.Unload" on the Tracker so I can't check its read-only attribute.
Discussion of FieldGenius related issues and questions.
2 posts • Page 1 of 1
I ran into the same problem. The procedure is explained in the Helpdesk area. Go to http://microsurvey.com/helpdesk/index.p ... parentid=0 to get to the answer.