Report a Bug

If you are a Surveying customer using products like FieldGenius, embeddedCAD, MicroSurvey CAD, inCAD or STAR*NET, please click the Survey Customer button below to submit a support ticket.

If you are a Forensic customer using products like Evidence Recorder or Map360, please click the Forensic Customer button below to submit a support ticket


Once you submit a support ticket, someone from our support department will review your report and will respond back to you as soon as possible.

If you have time, please click here to review our Bug Reporting Guide for details on how to write an effective bug report.  Please provide as clear a description as possible with repeatable steps. Bugs are challenging to find, so the more detail you can provide us, the more likelihood that we can find the bug…”